Order Information-Jmacelectronics.com

Order Information-This section applies to International Orders Only. All International orders that are cancelled after the merchandise has been shipped will forfeit the applied shipping cost.

Online, Mail, Phone, Fax Orders and Correspondence

Our products catalog and advanced ordering system make it easy for you to browse our thousands of products. You can make your secured purchase online or call us at: 1 323 293-4088

You may call us during our normal business hours, 10AM to 5PM (Pacific Time) Monday - Friday

Payment Method's and International Orders

Cashier's check, money order or acceptable charge card information must accompany your order and shipping is within the continental United States. Please confirm that the shipping name and address matches the billing name and address. We will not complete an order that does not meet this criteria.

For International orders, only money orders in U.S. funds payable through the U.S. bank clearing systems (drawn on a U.S. bank) and Paypal can be accepted.

To place an International order, please do the following: 1. Verify product availability and shipping costs with us by completing the order online for the specific product. Your total price including shipping will be automatically calculated. Please confirm that the shipping name and address matches the billing name and address. We will not complete an order that does not meet this criteria. You will then receive an email confirming your order. If you select Paypal as your payment option, please wait for our confirmation email before submitting your payment to Paypal. 2. Another option is to use our "Fax Order Form". Complete the form with the above information and mail it with your credit card information, cashier's check or money order to:

We accept Visa , MasterCard, American Express, Discover and PayPal cards for United States sales only. Please have your credit card information ready when calling. We will require your credit card number, expiration date and your name as it appears on the credit card. Your signature is required on Mail and Fax Orders.

Orders delivered within the state of California require us to collect California State Sales Tax unless we have a resale card on file. Please add 8 1/4% state sales tax for orders delivered within Los Angeles County. We will add state sales tax for orders delivered to all other counties within California.

Shipping Information

Customers outside the United States are responsible for all shipping and handling charges including but not limited to duties, import or export fees etc. Please check with your local agencies regarding rates. We will ship as per your instructions and will assist you in any way we can. If sufficient shipping is not included, your order will be returned.

We recommend UPS Next Day Air Service or UPS Second Day Service if express shipping is requested. We will also use Federal Express or other express freight companies if requested. We try to ship these orders the day they are placed. We charge the normal U.P.S. Red, U.P.S. Blue, FED EX or specified express carrier fee plus a $5.00 handling fee for any order where special shipping or handling is requested.

Except during busy holiday and rush periods, all orders are processed and shipped within two working days of receipt. If an item is out of stock, but expected within a few days, we will hold the order until the item arrives. If you do not want your order held for out of stock items, please let us know. Delivery via U.P.S. is usually made within 7 working days.

Return Request's

We try to be as accurate as possible but errors do happen. If you have a problem with your order please call us at:

1 323 293-4088

A Return Authorization Request is necessary. Let us know what the problem is and please return any paperwork you receive with your order. Please include a phone number. We will rectify any problems promptly. Please make all claims within 3 days of receipt of your order.

DOA/defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in Returns Processing service charge. Defective product must be in original factory carton with all original packing materials.
All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly. A return label must be completely filled out and affixed to the outside of the carton you are returning.
The Return Authorization must be on the shipping label, not the carton.
PLEASE DO NOT WRITE ON THE CARTON.
Returns must be shipped freight prepaid. Products received freight collect,
without an RA number, not approved for return or in any way not meeting the above criteria will be refused. Return Authorization numbers are good for fourteen(14) days only. Any products returned after the expiration date will be refused. Merchandise returned because of our error or manufacturer's defect will be credited at 100% if returned in undamaged
condition. Stock merchandise returned for any reason other than error or manufacturer's defect will be credited subject to the following restocking charges:

Minimum Order

Minimum Order to avoid a Service Fee is $ 40.00 in merchandise
Less than Minimum Orders are charged a service fee:
Less than $ 15.00 will be charged $ 20.00 for the merchandise plus shipping.
Between $ 15.00 and $ 40.00, will be charged a $ 10.00 Service Fee plus shipping.

PLEASE NOTE!

We Are Not Responsible For Printing Errors.

Quantities Are Limited.

Prices Are Subject To Change Without Notice.

Some Pictures May Vary From The Actual Item.

Quantity Pricing Is Subject To Freight Considerations.

Cancellations

Online, Mail, Phone, Fax Orders and Correspondence

Payment Method's and International Orders

U.S.A.

International

Credit Cards

COD Orders

California Customers

Shipping Information

Shipping Charges - U.S.A.

Shipping Charges - FOREIGN

Shipping Charges - RUSH ORDERS

Delivery

Return Request's

Minimum Order

PLEASE NOTE!

Copyright© 2008 JMAC ELECTRONICS